Shipping & Delivery Policy

Shipping & Delivery – Public Sports

At Public Sports, we are committed to providing reliable, secure, and efficient shipping services to our customers worldwide. Based in Sialkot, Pakistan, we specialize in manufacturing and supplying high-quality sportswear, custom team uniforms, and performance gloves for international buyers, sports clubs, distributors, and businesses.

Our goal is to ensure that every order is carefully prepared, securely packaged, and dispatched through reliable shipping partners.

1. Order Processing

All orders are processed after confirmation of product specifications, quantities, customization requirements, and payment arrangements.

Processing and production times may vary depending on the product type, order quantity, material availability, and customization requirements. Estimated completion and dispatch dates will be communicated during order confirmation.

2. Domestic & International Shipping

Public Sports serves customers in Pakistan and international markets. We arrange shipping according to the destination, order volume, and customer requirements.

Available shipping arrangements may include:

• International courier services for samples and smaller shipments.

• Air freight for time-sensitive commercial orders.

• Sea freight for bulk and wholesale shipments.

• Domestic delivery services within Pakistan.

Shipping methods and availability are confirmed before dispatch.

3. Delivery Time

Estimated delivery times depend on the shipping destination, selected transportation method, customs clearance, and logistics provider.

Delivery estimates will be shared with customers once their orders are confirmed and shipping arrangements are finalized.

Please note that production time and shipping transit time are calculated separately.

4. Shipping Charges

Shipping costs are determined based on the order's weight, dimensions, destination, shipment method, and applicable logistics charges.

Customers will receive shipping information and estimated costs before their orders are dispatched.

5. Packaging & Product Safety

We take care to package products securely to help protect them during transportation. Packaging methods may vary depending on the product category and shipment requirements.

Customized packaging and private-label arrangements may also be discussed for wholesale and OEM orders.

6. Customs Duties & Import Taxes

International shipments may be subject to customs duties, import taxes, clearance fees, and other charges imposed by the destination country.

Unless otherwise agreed in writing, these charges are the responsibility of the buyer.

Customers are advised to review their country's import regulations before placing an order.

7. Order Tracking

Where tracking services are available, shipment tracking information will be shared after dispatch.

Customers can contact our support team for assistance regarding shipment status and delivery inquiries.

8. Shipping Delays

While we aim to dispatch orders according to agreed schedules, delays may occasionally occur due to customs inspections, transportation disruptions, weather conditions, public holidays, or other circumstances beyond our control.

Our team will communicate relevant shipping updates whenever possible.

9. Damaged or Missing Shipments

If your shipment arrives damaged, incomplete, or with visible packaging issues, please contact us promptly with your order details, photographs, and relevant shipping information.

Our team will review the issue and assist in coordinating an appropriate resolution.

10. Contact Us

For shipping quotations, delivery updates, bulk order logistics, or international shipment inquiries, please contact us.

Public Sports

Email: info@publicsport.com

Phone / WhatsApp: +92 300 8717722

Address: Addha Stop, Daska Road / Fateh Garh Road, Ghous Pura, Sialkot, Pakistan

Website: https://publicsport.com

We are dedicated to providing dependable shipping support and a professional ordering experience for our customers worldwide.